Our mission

About Support 360 Contact BPO

Our story

Support 360 was conceptualized by the founder, Dr. Moniem Nugod and co-founder, Mrs. Norania Nugod to help startup, small and medium scale companies have the ability to upscale their business by providing solutions that can break new grounds for them.

Our technology and competence, and state-of-the-art solutions, are directed to reinforce operational needs for our clients and deliver and excellent experience to customers.

Meet our Team

Dr. Moniem Nugod

President, CEO

Norania Nugod

Vice President, CFO

Omair Aminoden

Head of HR & IT Department

Alnor Panumpang

Executive Assistant

Support 360 Contact BPO Services - Board of Directors

Support 360 Executives are responsible for the company governance, organization, strategy, affairs and company operations.

Sue Anne Pattugalan

Executive Director

Justine Rama

Head of Training & Quality Department

Who are we

Our Team

From highly skilled six sigma practitioner management team, down to the team of agents is made up of top-tier English-speaking, IT-capable experts, with more than 90% of them being college graduates.

To provide the best customer experience in the market, we carefully select only the most qualified candidates to be our agents.

All new employees are subjected to additional English proficiency and product-specific training.

Following training, our representatives are well-equipped to handle product information (features and benefits), tracking, and troubleshooting inquiries. They also bring expertise in a variety of fields, including customer service, retail, data management, healthcare information services, and communications.

Why choose us?

Global experience

We have worked with multinational companies, as well as smaller businesses from all continents.

We believe in your success and that Support 360 can help you achieve the best results for your business, regardless of your field or target market.

Quality for value

OWe strive to provide only the highest quality of service to our clients, no matter the circumstances.

Favorable terms

Each project we work on is tailored to our client's exact needs, not the other way around.

High standards

We take our work seriously and we only deliver work that we can be proud of.

Here's what our customers say

”The team at Support 360 goes above and beyond in every interaction. I appreciate their dedication to providing top-notch customer service. They’re not just solving problems; they’re making a real difference in our customer satisfaction ratings.”

- Su Zhiyang, Trust & Safety

I’ve been using Support 360’s call center services for the past 4 years, and I’m consistently impressed with the level of professionalism and efficiency. The agents are always courteous, knowledgeable, and quick to resolve any issues. Their support has been invaluable to our business operations.”

- Wilson, VP of Operations

Our office

Come and experience our world-class call center in the Philippines, known for its exceptional customer service and support. Our team of dedicated professionals is committed to providing the highest level of assistance to all our customers. With state-of-the-art technology and a passion for helping others, we strive to exceed expectations and ensure a positive experience for everyone who reaches out to us. Our call center is renowned for its efficiency, reliability, and friendly approach, making it the top choice for businesses looking to outsource their customer service needs. Join us and discover the unparalleled service and support that has made us a leader in the industry. Your satisfaction is our priority, and we are here to help you every step of the way. Experience the difference with our top-tier call center in the Philippines.

Address

3/F DCR Bldg., 7560 Emilio Aguinaldo Hwy, Imus City, Cavite Philippines 4103

Hours

Sundays to Saturdays 8am - 5pm

Contact Us

For general inquiries, consultation, price quotation or questions regarding the solutions that we offer, fill out the form below or reach us by email.