Contact Us

Philippines Office

3/F DCR Bldg., 7560 Emilio Aguinaldo Hwy,
Imus City, Cavite Philippines 4103

Hours of Operation

Sundays to Mondays
12:00 - 24:00

FEATURES

Virtual Call Center Solutions

Virtual call center services are designed to meet the unique needs of each business. We customize our admin solutions to ensure efficiency and maximum impact, allowing you to focus on your core operations. Our team comprises skilled professionals with extensive expertise in various functions. By outsourcing your administrative tasks to us, you save valuable time and resources while enjoying cost-effective and scalable support. Whether you require ongoing assistance or project-based help, we are here to help you grow and succeed with our virtual call center services.

virtual call center

We offer a comprehensive suite of outsourcing services, including but not limited to:

  • Customer Support: Call center services, live chat, email support, and social media management.
  • Technical Support: 24/7 technical assistance for your products or services.
  • Telemarketing and Sales: Outbound lead generation, inbound sales, and appointment scheduling.
  • Data Entry & Management: Processing and organizing data to support business operations.
  • Back-office Solutions: Order processing, inventory management, and other administrative tasks.

We maintain high service standards through:

Rigorous employee training and continuous development.

Regular performance evaluations and quality assurance monitoring.

Use of the latest technology and tools to enhance efficiency and accuracy.

A dedicated management team focused on optimizing service delivery and client satisfaction.

Yes, we have experience serving clients worldwide. Our team is equipped to handle multilingual support and understands diverse cultural contexts, ensuring a seamless experience for your international customer base.

Our pricing is competitive and depends on the scope of the services you require. We offer flexible pricing models, including hourly, per-service, or customized packages. Contact us for a personalized quote based on your business needs.

Absolutely. We prioritize data security and confidentiality. Our team follows strict protocols to protect your sensitive information. We are compliant with industry standards and regulations, including GDPR, HIPAA, and other relevant privacy laws.

FAQ

Frequently Asked Questions

We’ve compiled a list of frequently asked questions to help you get quick answers.
If you don’t see what you’re looking for, feel free to reach out!

Contact Us

Get In Touch With Us!

Have a Question or Need a Quote? We’re here to help!

Office Phone Number

+63 046 886 2673

Office Email

info@360contactbpo.com

    Feedback

    What Clients Say About Us

    Innovative Customer Service
    For diverse industries

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